Privacy Policy for Email Marketing - Torrent Engineering Ltd (Nigeria)

This Privacy Policy describes how we collect, use, and shares information when you subscribe to our email marketing list or otherwise provide your email address to us within Nigeria. We are committed to protecting your privacy and complying with the Nigerian Data Protection Regulation (NDPR) and other applicable laws.

1. Information We Collect: We collect the following information from you when you subscribe to our email list:

  • Email Address: We collect your email address when you subscribe to receive our email marketing communications.
  • Other Important Information: We may also collect information you voluntarily provide, such as your name, location, or interests, to personalize our communications or your information is freely available on public domain e.g. Facebook, LinkedIn, Gmail, WhatsApp, True caller or any other social media platform. We do not buy or sell your information to or from second or third parties.
  • Usage Data: We collect information about how you interact with our emails, such as open rates, click-through rates, and unsubscribe actions.
  • IP Address and Device Information: We may collect your IP address and device information to understand user behavior.

2. How We Use Your Information: We use your information for the following purposes:

  • To Send Marketing Emails: We use your email address to send you promotional emails, newsletters, and other marketing communications about our products, services, and offers.   
  • To Personalize Communications: We may use your information to personalize our emails and tailor content to your interests.
  • To Analyze and Improve Our Marketing: We analyze usage data to understand how our subscribers interact with our emails and to improve our marketing strategies.
  • To Comply with Legal Obligations: We may use your information to comply with applicable Nigerian laws and regulations, including the NDPR.
  • To Prevent Fraud and Enhance Security: We may use IP address and device data to prevent fraud.

3. How We Share Your Information: We may share your information with the following third parties:

  • Email Marketing Service Providers: We use third-party email marketing service providers to send our emails. These providers may have access to your information to perform their services. We ensure these providers comply with the NDPR.
  • Analytics Providers: We use analytics providers to analyze usage data and improve our marketing.
  • Legal Compliance: We may share your information with law enforcement or other government agencies if required by Nigerian law.
  • Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the successor entity, ensuring compliance with the NDPR.   

4. Your Rights Under the NDPR: Under the NDPR, you have the following rights regarding your information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information with us.
  • Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: You can withdraw your consent to our processing of your personal data at any time.   
  • Right to Unsubscribe: You can unsubscribe from our email list at any time by clicking the "unsubscribe" link in our emails.

5. Data Security: 

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure, in accordance with the NDPR. However, no method of transmission over the internet or electronic storage is completely secure.   

6. Data Retention: 

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by Nigerian law.   

7. Children's Privacy: 

Our email marketing is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy:  

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the new Privacy Policy on our website.   

9. Contact Us: 

If you have any questions about this Privacy Policy or your rights under the NDPR, please contact us at: 

Torrent Engineering Ltd 

torrentnigeria@yahoo.com 

+23470-55000000

No 223, Ikorodu road, Ilupeju, Lagos, Nigeria.

10. Compliance with the Nigerian Data Protection Regulation (NDPR): 

We are committed to complying with the NDPR and all other applicable Nigerian data protection laws. We have implemented appropriate technical and organizational measures to ensure the security and confidentiality of your personal data.